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Complainant: Mr W
Complaint Topic: Benefits: overpayment (recovery of)
Ref: PO-3973
Outcome: Not upheld
Respondent: The Service
Type: Pension complaint or dispute
Date:

Outcome

I do not uphold Mr W’s complaint and no further action is required by the Service.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr W’s complaint against the Service is about the overpayment of his injury pension, which they are recouping. He says that he would like them to admit their mistake and stop recouping the overpayment.

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