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Fidelity SIPP (PO-5185, PO-6478, PO-10607 and PO-10608)

Complainant: Mr Colin Lloyd, Ms Heather Palmer, Mr Thomas Lloyd and Mr Simon Lloyd
Complaint Topic: Transfers: general
Ref: PO-5185, PO-6478, PO-10607 and PO-10608
Outcome: Upheld
Respondent: Fidelity SIPP
Type: Pension complaint or dispute
Date:
Appeal: No

Complaint Summary

Mr Colin Lloyd, Ms Palmer and his two sons complain that due to delays on the part of Fidelity in effecting “in specie” transfers of their SIPP investments to Charles Stanley between November 2013 and July 2014 they have been unable to trade during the period in question and consequently have each suffered a financial loss.

Mr Colin Lloyd and Ms Palmer also contend that they have suffered further financial loss through payment of higher SIPP charges to Fidelity during the protracted transfer process.

 

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