Standard Life Transfer Plan (PO-7774)
Complainant: Mr E
Complaint Topic: Misquote/misinformation
Ref: PO-7774
Outcome: Not upheld
Respondent: Standard Life
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Mr E’s complaint and no further action is required by Standard Life
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mr E complains that Standard Life gave him incorrect information about the value of the Plan that led him to make additional payments to his other plans, which resulted in him exceeding his lifetime allowance.
View determination
DownloadRelated decisions
- Principal Civil Service Pension Scheme (CAS-49707-Q5P1)Complainant: Mr WRespondent: Cabinet Office
MyCSP
PA Consulting GroupOutcome: Not upheldComplaint Topic: Misquote/misinformationRef: CAS-49707-Q5P1Date: - Firemen’s Pension Scheme 1992 (CAS-84083-M5S5)Complainant: Mr RRespondent: South Wales Fire & Rescue Authority
Rhondda Cynon Taff County Borough Council
Outcome: UpheldComplaint Topic: Misquote/misinformationRef: CAS-84083-M5S5Date: