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Complainant: Mrs R
Complaint Topic: Ill Health
Ref: PO-8626
Outcome: Not upheld
Respondent: NHS Business Services Authority
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mrs R’s complaint and no further action is required by the NHS Business Services Authority.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs R has been awarded tier 1 ill health retirement benefits. She believes she should have received tier 2 benefits because of the nature of her illness.

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