Motorola Pension Scheme (PO-9713)
Complainant: Mr N
Complaint Topic: Misquote/misinformation
Ref: PO-9713
Outcome: Not upheld
Respondent: The Trustees of the Scheme
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Mr N’s complaint and no further action is required by the Trustees.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mr N complained that he was provided with misleading information regarding the value of his benefits and the Trustees have refused to honour the figures contained within an on-line benefits projection.
Mr N complained that, as a result, his benefits were less than he had been led to expect.
View determination
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