Equitable Life With-Profits Annuity (PO-9830)
Complainant: Miss S
Complaint Topic: Misquote/misinformation
Ref: PO-9830
Outcome: Not upheld
Respondent: Equitable Life
Equitable Life Payment Scheme
Equitable Life Payment Scheme
Type: Pension complaint or dispute
Date:
Ombudsman Determination
Outcome
I do not uphold the complaint and no further action is required by Equitable Life.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Miss S has complained that the provision of incorrect information by Equitable Life amounts to maladministration, which has caused her significant distress and inconvenience.
View determination
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