Principal Civil Service Pension Scheme (PO-10531)
Complainant: Mr S
Complaint Topic: Transfers: general
Ref: PO-10531
Outcome: Not upheld
Respondent: My Civil Service Pension
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Mr S’ complaint and no further action is required by MyCSP.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mr S’ complaint against MyCSP is that it failed to process his application to transfer out of the PSCPS before the 6 April 2015 deadline. As a result, he was unable to transfer his pension benefit to an overseas scheme, which in comparison, offered flexible benefits.
View determination
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