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IBM Pension Plan (PO-10716)

Complainant: Ms T
Complaint Topic: Administration
Ref: PO-10716
Outcome: Not upheld
Respondent: 1. IBM UK Pensions Trust Ltd
2. IBM United Kingdom Ltd
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Ms T’s complaint and no further action is required by the Trustees or the employer.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Ms T’s complaint is that she and her husband have lost out financially, as a result of relying on incorrect pensions statements for their retirement planning.

View determination

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