Local Government Pension Scheme (PO-10985)

Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complaint and no further action is required by the Council and/or the Fund.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr N believes his mother (as a member of the LGPS) was not made fully aware of the implications of selecting a retirement date of 31 March 2009, a day before changes were made to the amount of death benefits payable to beneficiaries took effect.  He believes that if she was made aware she would have waited an extra day and he would now be receiving a death benefit from the LGPS.