Dornack International Limited Retirement and Death Benefit Plan (PO-11005)
Complainant: Mr T
Complaint Topic: Transfers: general
Ref: PO-11005
Outcome: Not upheld
Respondent: Standard Life
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Mr T’s complaint and no further action is required by Standard Life.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mr T has complained because he believes Standard Life, the administrator for the Plan, did not pay a transfer amount to him, or an alternative scheme, in 2006. Mr T has also complained about the time Standard Life took to deal with his complaint.
View determination
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