HBOS Final Salary Pension Scheme (PO-11237, PO-11238 and PO-11239)
Complainant: Mr S, Mrs T S, Mr T S
Complaint Topic: Transfers: general
Ref: PO-11237, PO-11238 and PO-11239
Outcome: Not upheld
Respondent: HBOS Trustees
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold the Applicants’ complaint and no further action is required by the Trustees.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
The Applicants have complained that the Trustees made a decision not to pay backdated interest on Cash Equivalent Transfer Values (CETVs) from the date that the Trustees refused to recognise the transfer of their benefits as a ‘Buddy’ Transfer.
The Applicants would like to be paid interest on their CETVs for the period 26 August 2015 to 28 October 2015.
View determination
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