TFL Pension Fund (PO-11445)
Ombudsman’s Determination
Outcome
Mr A’s complaint is upheld and to put matters right the Trustee should review the decision not to pay Mr A’s ill-health pension benefits.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mr A’s complaint against the Trustee is that its review of its original decision not to award him ill health pension from active service.
View determination
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