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Complainant: Mrs R
Complaint Topic: Contributions: refunds
Ref: PO-12015
Outcome: Not upheld
Respondent: NHS Business Services Authority
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mrs R complaint and no further action is required by NHS BSA.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs R complains that she is entitled to a pension from the Scheme for the period between August 1971 and September 1978.

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