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Cumbria Local Government Pension Scheme (PO-12041)

Complainant: Mr G
Complaint Topic: Benefits: overpayment (recovery of)
Ref: PO-12041
Outcome: Not upheld
Respondent: 1. Cumbria County Council (CCC)
2. Your Pension Service (YPS)
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mr G’s complaint and no further action is required by CCC or YPS.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr G is unhappy because he has been asked by YPS and CCC to repay pension income which he has already paid to his ex-wife. He therefore states he has effectively had to pay this money twice. YPS and CCC have said there was an overpayment, and that this is the amount that has been recovered from Mr G.

Mr G is also unhappy with a number of other issues that have arisen in relation to how the payment has been chased, and these are summarised further below.

CCC is the administering authority for CLGPS, which the alleged overpayment has been made from. YPS administers membership records on behalf of CCC, and is the party who initially informed Mr G of the overpayment. As a result, the complaint is against both parties.

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