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Lehman Brothers Buy Out Plan (PO-12135)

Complainant: Mr H
Complaint Topic: Administration
Ref: PO-12135
Outcome: Not upheld
Respondent: Fidelity
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mr H’s complaint and no further action is required by Fidelity.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr H is complaining that Fidelity, as the administrators of the Plan, told him that he could extend the transfer closure deadline and only after the deadline had expired was he told this was incorrect.

View determination

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