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Mitchells & Butlers Executive Pension Plan (PO-13250)

Complainant: Mr N
Complaint Topic: Ill Health
Ref: PO-13250
Outcome: Not upheld
Appeal outcome: Dismissed
Respondent: 1. Mitchells & Butlers plc
2. Mitchells & Butlers Executive Pension Trust Limited
Type: Pension complaint or dispute
Date:
Appeal: Yes

Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complaint and no further action is required by the Company and the Trustee.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr N’s complaint against the Company and the Trustee is that his pension from the Plan was reduced by about 40% for early payment, despite his understanding that a pension payable from the Plan on ill health grounds would not be reduced.

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Related decisions

  • NHS Pension Scheme (CAS-59757-C0D8)
    Complainant: Mrs N
    Respondent: NHS Business Services Authority
    Outcome: Not upheld
    Complaint Topic: Ill Health
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    Complainant: Miss U
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