Local Government Pension Scheme (PO-13455)
Complainant: Mr N
Complaint Topic: Transfers: general
Ref: PO-13455
Outcome: Not upheld
Respondent: Norfolk County Counci
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Mr N’s complaint and no further action is required by the Council.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mr N is complaining that the Council recalculated the cash equivalent transfer value (CETV) within the three month guarantee period and the transfer proceeded on the basis of the later CETV, which was lower than the original.
View determination
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