Teachers’ Pension Scheme (PO-13535)
Complainant: Dr E
Complaint Topic: Contributions: incorrect calculation
Ref: PO-13535
Outcome: Not upheld
Respondent: Plymouth University
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Dr E’s complaint and no further action is required by Plymouth University.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Dr E is complaining that Plymouth University incorrectly recorded her service in the TPS and, as a result, her benefits at retirement were less than she expected. Dr E says she made the decision to retire based on the information Plymouth University had provided prior to her selected retirement date in March 2016.
View determination
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