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Complainant: Mr N
Complaint Topic: Transfers: general
Ref: PO-13809
Outcome: Not upheld
Respondent: Aegon
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complaint and no further action is required by Aegon

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr N has complained that Aegon failed to action his overseas transfer in a timely fashion. As a consequence, he will now likely incur a significant tax charge.

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