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NHS Injury Benefit Scheme (PO-13971)

Complainant: Mr N
Complaint Topic: Injury benefit
Ref: PO-13971
Outcome: Not upheld
Respondent: NHS Business Service Authority
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complaint and no further action is required by NHSBSA.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr N disagrees with the decision made by NHSBSA in November 2014 that his Permanent Injury Benefit (PIB) is only payable from 19 August 2013. In his view, it should be backdated to his last day of NHS employment on 12 January 2005.

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