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The Carey Pension Scheme SIPP (PO-14313)

Complainant: Mr D
Complaint Topic: Transfers: general
Ref: PO-14313
Outcome: Not upheld
Respondent: Carey Pensions UK LLP
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mr D’s complaint and no further action is required by Carey Pensions.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr D’s complaint is that Carey Pensions caused a delay in the transfer of his pension to a new provider. This resulted in a loss of income in the invested funds of approximately £3,500.

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