NHS Pension Scheme (PO-14647)

Ombudsman’s Determination

Outcome

I do not uphold Dr G’s complaint and no further action is required by Manchester.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Dr G’s complaint concerns an application for early release of preserved benefits, which she made after she was made redundant by Manchester. This happened following a period of extended sickness absence. NHS Pensions subsequently granted her a pension from deferred status.

Dr G is unhappy that Manchester did not inform her that, if she was dismissed on the ground of ill health instead of being made redundant, she could apply for a higher ill health pension out of active status.