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Complainant: Mr N
Complaint Topic: Administration
Ref: PO-14902
Outcome: Not upheld
Respondent: Standard Life
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complaint and no further action is required by Standard Life

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr N’s complaint is about the way Standard Life takes charges for the management of his SIPP from his bank account.

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