NHS Pension Scheme (PO-16590)
Complainant: Mrs F
Complaint Topic: Contributions: refunds
Ref: PO-16590
Outcome: Not upheld
Respondent: NHS Pensions
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Mrs F’s complaint and no further action is required by NHS Pensions.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mrs F is complaining that NHS Pensions have refused to provide her with a refund of contributions for the period between November 2013 and February 2014. She is also complaining about the length of time NHS Pensions have taken to consider her complaint.
View determination
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