Principal Civil Service Pension Scheme (PO-12900)
My Civil Service Pensions (Administrator)
Ombudsman’s Determination
Outcome
I do not uphold Mrs L’s complaint and no further action is required by HMRC or My Civil Service Pensions.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mrs L has complained that her eligibility for ill health retirement benefits has not been considered in a proper manner.
View determination
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