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Principal Civil Service Pension Scheme (PO-14408)

Complainant: Mr I
Complaint Topic: Membership
Ref: PO-14408
Outcome: Not upheld
Respondent: 1. Civil Service Pensions (MyCSP)
2. HM Revenue & Customs (HMRC)
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mr I’s complaint and no further action is required by MyCSP or HMRC.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr I’s complaint, against MyCSP and HMRC, is that they have decided he is not eligible for full payment of his preserved pension benefits at 55.

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