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Complainant: Mrs E
Complaint Topic: Ill Health
Ref: PO-15256
Outcome: Not upheld
Respondent: NHS Business Services Authority
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mrs E’s complaint and no further action is required by NHS BSA.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs E is unhappy with the decision made by NHS BSA in relation to her application for ill health early retirement (IHER).

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