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Complainant: Miss N
Complaint Topic: Ill Health
Ref: PO-15384
Outcome: Not upheld
Respondent: NHS Business Services Authority
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Miss N’s complaint and no further action is required by NHS BSA.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Miss N has complained that her application for the early payment of her benefits on the grounds of ill health has not been considered in a proper manner.

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