NHS Pension Scheme (PO-16017)
Complainant: Dr E
Complaint Topic: Membership
Ref: PO-16017
Outcome: Not upheld
Respondent: NHS Business Services Authority
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Dr E’s complaint and no further action is required by NHS BSA.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Dr E’s complaint concerns NHS BSA’s decision not to re-instate his Added Years (AY) contract by means of an Individual Direction, which is necessary because he incurred a break in membership. Dr E is also dissatisfied that NHS BSA did not accept his Locum forms being sent late due to him being paid late.
View determination
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