NHS Pension Scheme (PO-17864)
Complainant: Dr Y
Complaint Topic: Benefits: incorrect calculation
Ref: PO-17864
Outcome: Not upheld
Respondent: NHS Business Services Authority
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Dr Y’s complaint and no further action is required by NHSBSA.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Dr Y has complained about the way in which NHSBSA has implemented a change to “on call” allowances. Dr Y believes this change has caused her pension benefits to be undervalued.
View determination
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MyCSP
Outcome: Not upheldComplaint Topic: Benefits: incorrect calculationRef: CAS-100357-F0Y8Date: