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The Eddom Pension Fund (PO-18216)

Complainant: Mr M
Complaint Topic: Administration
Ref: PO-18216
Outcome: Not upheld
Respondent: Rowanmoor
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mr M’s complaint and no further action is required by Rowanmoor.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr M’s complaint is that a portfolio of investments in his SSAS was encashed in 2005 without his approval or knowledge. Mr M says the action has caused him a financial loss as some of the investments sold have since substantially increased in value.

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