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Eternit Pension Plan (PO-18392)

Complainant: Mrs S
Complaint Topic: Benefits: overpayment (recovery of)
Ref: PO-18392
Outcome: Not upheld
Respondent: Marley Limited
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mrs S’ complaint. Marley is entitled to seek recovery of the remainder of the overpayment that it has not already decided to write off.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs S has complained about Marley’s decision to demand repayment of an overpayment of her pension benefits.

View determination

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