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Firefighters’ Pension Scheme (PO-18495)

Complainant: Mr B
Complaint Topic: Contributions: incorrect calculation
Ref: PO-18495
Outcome: Not upheld
Respondent: West Midlands Fire Service
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mr B’s complaint and no further action is required by WMFS.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr B’s complaint is that WMFS had a duty to inform him that he had reached 30 years’ service and therefore could have opted out of the Scheme. He is asking for a refund of the contributions he has paid since reaching the maximum level of service.

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