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Local Government Pension Scheme (PO-18574)

Complainant: Mrs D
Complaint Topic: Ill Health
Ref: PO-18574
Outcome: Upheld
Respondent: Emerson Park Academy
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

Ms S’s complaint is upheld and to put matters right the School shall consider Ms S’s ill health retirement pension (IHRP) application again.

The School shall also pay Ms S £500 in recognition of the distress and inconvenience caused by not following the procedure properly.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Ms S’s complaint against the School is that it refused her Tier 1 benefits.

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