Local Government Pension Scheme (PO-18574)
Ombudsman’s Determination
Outcome
Ms S’s complaint is upheld and to put matters right the School shall consider Ms S’s ill health retirement pension (IHRP) application again.
The School shall also pay Ms S £500 in recognition of the distress and inconvenience caused by not following the procedure properly.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Ms S’s complaint against the School is that it refused her Tier 1 benefits.
View determination
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