Social Housing Pension Scheme (PO-19151)
Complainant: Mrs N
Complaint Topic: Ill Health
Ref: PO-19151
Outcome: Not upheld
Respondent: Yarrow Housing Limited
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Mrs N’s complaint and no further action is required by YHL.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mrs N’s complaint against YHL is that her ill health retirement benefits under the Scheme are lower than the benefits she would have received under the Local Government Pension Scheme. She says this is contrary to what she was told at the time of the transfer in 2007 and YHL should fund the difference as it promised.
View determination
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