Local Government Pension Scheme (PO-20371)
Complainant: Mr S
Complaint Topic: Ill Health
Ref: PO-20371
Outcome: Upheld
Respondent: Halton Borough Council
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
Ms S’ complaint is upheld and to put matters right the Council shall consider again Ms S’ 2015 application for ill health retirement and pay Ms S £500 for the significant distress and inconvenience caused.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Ms S was awarded the early release of her deferred pension on grounds of ill health from 12 March 2018. She believes she should have been made the award when she first applied in April 2015.
View determination
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