NHS Pension Scheme (PO-20568)
Complainant: Mrs S
Complaint Topic: Membership
Ref: PO-20568
Outcome: Not upheld
Respondent: NHS Business Services Authority (NHS BSA)
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Mrs S’ complaint and no further action is required by NHS BSA.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mrs S complains that NHS BSA has said that ‘special class status’ (SCS) no longer applies to her. As a result, she is unable to retire at age 55 with unreduced pension benefits.
View determination
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