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Complainant: Mr N
Complaint Topic: Membership
Ref: PO-20802
Outcome: Not upheld
Respondent: NHS Business Services Authority (NHSBSA)
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complaint and no further action is required by NHSBSA.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr N has complained that NHSBSA has said he is not eligible for Mental Health Officer (MHO) status. This means he is not able to retire at age 55, without being subject to an early retirement reduction.

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