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BAE Systems Pension Scheme (PO-21254)

Complainant: Mr N
Complaint Topic: Death benefits
Ref: PO-21254
Outcome: Not upheld
Respondent: BAE Systems Pension Funds Trustees Limited (the Trustee)
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complaint and no further action is required by the Trustee.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr N has complained that the Trustee has refused to pay a commutation lump sum despite his late father having made the option just prior to his death.

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