Standard Life Personal Pension Plan (PO-21640)
Complainant: Ms S
Complaint Topic: Transfers: general
Ref: PO-21640
Outcome: Not upheld
Respondent: Standard Life
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Ms S’ complaint and no further action is required by Standard Life.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Ms S’ complaint concerns the length of time it took Standard Life to transfer her pension.
View determination
DownloadRelated decisions
- Fidelity FundsNetwork Pension (CAS-80719-C0S5)Complainant: Mrs WRespondent: Fidelity InternationalOutcome: Not upheldComplaint Topic: Transfers: generalRef: CAS-80719-C0S5Date:
- Phoenix Life Personal Pension Plan (CAS-56595-R8D7)Complainant: Mr HRespondent: Phoenix Life Assurance LimitedOutcome: Not upheldComplaint Topic: Transfers: generalRef: CAS-56595-R8D7Date: