Centrica Pension Plan (PO-21865)
Complainant: Mr R
Complaint Topic: Death benefits
Ref: PO-21865
Outcome: Not upheld
Respondent: Centrica Pension Plan Trustees Limited (the Trustee)
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Mr R’s complaint and no further action is required by Centrica Pension Plan Trustees Limited.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mr R disagrees with the Trustee’s distribution of the lump sum benefit payable on the death of his mother.
View determination
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