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Servest Group Ltd Final Salary Retirement Benefit Scheme (PO-13359)

Complainant: Servest Group Ltd (Servest)
Complaint Topic: Administration
Ref: PO-13359
Outcome: Not upheld
Respondent: Royal London (RL)
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Complaint Summary

Servest complains that RL intends to apply a substantial charge in the event the Scheme is discontinued. Servest brings this complaint in its capacity as the employer responsible for managing the scheme.

Summary of the Ombudsman’s Determination and reasons

The complaint should not be upheld because RL has demonstrated that the contested charge is recoverable under the terms of the policy governing the Scheme.

 

View determination

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