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The Stanley Black & Decker UK Pension Plan (PO-16218)

Complainant: Mrs S
Complaint Topic: Contributions: failure to pay into scheme
Ref: PO-16218
Outcome: Not upheld
Respondent: 1. Stanley Black & Decker Europe
2. The Trustee of the Stanley Black & Decker UK Pension Plan
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mrs S’ complaint and no further action is required by Stanley Black & Decker or the Trustee.

Complaint Summary

Mrs S has complained that her employer, Stanley Black & Decker, should have had a procedure to allow her to apply for Fixed Protection 2016 (FP 2016).

She has said that the actions of Stanley Black & Decker and the Trustee jeopardised her opportunity to apply for FP 2016. In addition, she feels both respondents have been negligent in updating members of the way the Plan operates, which has meant that she was unable to take advantage of her carried forward Annual Allowance (AA).

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