British Transport Police Force Superannuation Fund (PO-18819)

Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complaint and no further action is required by RPMI.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr N complains that RPMI improperly transferred the pension benefits available to him from the BTPFSF into the West Midlands Pension Fund (WMPF) in April 1993 because it had failed to supply him with details of the transfer value (TV) which he had requested before proceeding.

He contends that, if the transfer had not taken place, he would be entitled to retirement benefits from the BTPFSF in addition to those already payable from the WMPF on the grounds of ill health early retirement (IHER) since 30 March 1996.