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Tube Investment (TI) Group Pension Scheme (PO-19247)

Complainant: Ms R
Complaint Topic: Contributions: refunds
Ref: PO-19247
Outcome: Not upheld
Respondent: TI Pension Trustee Limited
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Ms R’s complaint and no further action is required by the Trustee.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Ms R says she has deferred benefits under the Scheme. The Trustee has said that it issued a refund of her contributions on 18 October 1983, so the only benefit available under the Scheme is Ms R’s Guaranteed Minimum Pension (GMP).

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