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NHS Pension Scheme (PO-20156)

Complainant: Mr N
Complaint Topic: Death benefits
Ref: PO-20156
Outcome: Not upheld
Appeal outcome: Dismissed
Respondent: NHS Business Services Authority (NHS BSA)
Type: Pension complaint or dispute
Date:
Appeal: Yes

Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complaint and no further action is required by NHS BSA.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr N’s complaint against NHS BSA is about its decision to award him death in service benefits from deferred service, rather than pensionable service.

View determination

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