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The Prudential Staff Pension Scheme (PO-20627)

Complainant: Mr K
Complaint Topic: Misquote/misinformation
Ref: PO-20627
Outcome: Not upheld
Respondent: The Trustee of the Prudential Staff Pension Scheme
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mr K’s complaint and no further action is required by the Trustee.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr K’s complaint is that the temporary additional pension awarded to him under the State Spreading Option (SSO), permitted by the Scheme rules, should continue to be paid up to his revised State Pension Age (SPA) of 66 and should not cease at age 65.

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