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Principal Civil Service Pension Scheme (Northern Ireland) (PO-21594)

Complainant: Mr R
Complaint Topic: Benefits: overpayment (recovery of)
Ref: PO-21594
Outcome: Not upheld
Respondent: Department of Finance and Personnel
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mr R’s complaint and no further action is required by the Department.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr R has complained that the Department is attempting to recover an overpayment which occurred due to its mistakes. This is through no fault of his, and he is being penalised for its maladministration. Mr R considers the overpayment should be written off.

View determination

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