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West Yorkshire Pension Fund (PO-21940)

Complainant: Mrs H
Complaint Topic: Death benefits
Ref: PO-21940
Outcome: Not upheld
Respondent: City of Bradford Metropolitan District Council (Bradford)
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mrs H’s complaint and no further action is required by Bradford.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs H’s complaint is about how the Fund distributed the death grant payable on the death of her husband Mr H, and the level of service that she received from the Fund.

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