The Prudential Group Pensions Savings Plan (PO-22617)
Ombudsman’s Determination
Outcome
I do not uphold Mr N’s complaint and no further action is required by the Trustee.
Complaint summary
Mr N complains about the value of his pension benefits. He does not believe that his benefits have been calculated correctly as he was under the impression that he would receive more than he had been quoted. As a result, he would like additional funds added to his pension benefits.
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